“Oh don’t harm him he is trying to help
He spent sleepless nights for you
If the treatment doesn’t work you are sad!
But rest assured your doctor is also in the blue…”
Every other day when I read about the attack on the doctors I get so scared and sad.
On one side you have the distressed patient and his or her relatives who are high on emotions while on the other side you have the poor doctor who is simply trying to make you better.
Then a radical solution is maybe required for doing this very important job in the medical profession; Breaking bad news…
How about an AI?
In the novel Homo Deus by Yuval he says how the major thing AI cannot do is breaking bad news. The chief difference between an AI and human is being human or more importantly being Humane!
Unfortunately, the Human is not without issues. He or she may have seen so many patients, he or she would be so stressed himself, there may be a million things running in his or her mind!
The essence here is INTENT. No doctor would ever make mistake by choice or no doctor will make an intentional mistake.
How about the fact the day in and day out he or she sees suffering and pain and may be it is too much for him or her! How about the consideration that he or she did not get a wink of sleep the other night or the night before and that thing is vexing his or her mind!
Then again he or she is simply another human with flaws and imperfections. Patience is not something which is common or usual when you have to see so many patients! For every bad news you need to tell the patient or the relative, he or she needs to prepare and get composed and do the same over and over again!
It is never easy! No one likes bad news and everyone likes to blame or “shoot” the messenger and healer!
I have often seen reviews of doctors; one common thing is that when the patient gives a negative review he or she would say, “he or she was so busy that he or she did not spend enough time with me!”
No one stops to think for a minute that the only reason you went to that doctor is because he or she is busy or famous! Then there can be no doubt that his or her time would also be limited! Of course there are some who have decided to simply give everything to this profession and they can go on and on and answer your questions and repeat with each and every patient! When this also happens the common complaint is that; “We had to wait for a long time to see the doctor!”
The biggest thing which you must always remember is that your doctor is a hundred percent HUMAN! Nothing more or less! Do not expect miracles! But rest assured no doctor would ever want his or her patient’s health to NOT improve!
When you recover just remember that the doctor also recovers a little from the stress which is medical profession! When you feel sad or do not respond to his or her treatment, a part of him or her also literally becomes sad and depressed or is lost in the deep abyss of medical failure!
So the solution can be found when they can add empathy program to the machine and there can be a AI doctor specifically for breaking bad news!
So accordingly we must have an AI doctor with emotions who is never tired! It will ALWAYS talk to you with compassion coolness and without any fatigue! You can go on asking the same question over and over again! You can ask the questions from anyone! Any number of relative can get access to IT and ask the same or any questions and IT will only be to happy (do not know the proper emotion here though since that will be a complex algorithm!) to answer your question again and again!
All will be done with the perfect amount of compassion as calculated by its data analysis of the patient or the bystander’s state of mind!
Another important thing is that IT is available at any time of the day or night and anywhere! You call and IT will be there to tell you the news!
But I unfortunately feel the MOST important advantage is that if you do not like the treatment or cannot take the bad news, IT can handle your assault!
You can show your anger in any way to IT and it will not get angry or heart broken! Even if you damage it, the spare parts would be made available or even a new one would be ordered and it will start without any issue! In fact it may even learn why or how the attack happened and try to make sure it does not happen again!
With the way things are going, I am sure that this is not a far future, in fact these repeated attacks would only hasten the HUMAN to AI transformation.
Only God can help US or AI!
This Guru Nanak jayanti I pray to the holy Guruji to shower you with peace and joy on this sacred day and hope every patient understand that his or her doctor is your friend when you are not well…
Shub ratri…
Wahe guru…
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